Reset Trustelem Password Request Password Reset Follow the instructions to reset your password for WALLIX Portal (1st level authentication). Click the Forgot your password ? link to Request a Password Reset. This sends an email to the WALLIX Enterprise Vault Administrator who sends a Recovery Password email. Reset Password from Email Link Click on the Reset Password link in the Recovery Email received from TRUSTELEM. The following screen is displayed. Choose a new password for WALLIX Enterprise Vault and enter it in the New Password field. Re-enter the new password in the Confirm Password field. Click the Validate button to save the new password. Alternatively, click the Cancel button to cancel the operation.