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Quickstart guide for users

The user journey begins when their account is created on Trustelem. 

  • If they are created localy, they will receive an enrolment link to define their password
  • If they are synchronized from a directory, the administrators will communicate about the account creation

Then users can access to the Entreprise Vault application using the url: https://vault-your_domain.trustelem.com

First they need to authenticate using Trustelem credentials (Trustelem password or directory password).

Then they can define or provide their master-password, depending on whether it already exists or not. This password will be used for the data encryption.

When a user logs in to WALLIX Enterprise Vault, his Vault Home screen will display all items in his vaults (Personal and Shared vaults).
Each user has a Personal Vault which is private. The user can also create or be invited to access items in one or more Shared Vaults.
The different vaults include items: Identities, Logins, Cards and Secure Notes.

If the user enters for the first time on his Vault, hewon’t have created any items hiself, but there may be items displayed in your list that have been shared with you from Shared Vaults.

This page also contains a Filters menu on the left hand side of the screen by which users can search for items using the Search field or Filter on Vault, Folder, Item Type or Favourites.

Later, users can choose to use a browser plugin or a mobile app, in addition to the website.

Create Item

è Explain what is an Item: Identifier, CB, Identity or Note, with the different important fields in these items and provide the link to the documentation

Create Folder

è Explain what it is (focus on what is the interest of folders) and provide the link to the documentation

Search an Item

è Explain what is searchable / how to do it and provide the link to the documentation

Use a Shared Vault

è Explain what it is (Items shared with other people inside the Vault) and provide the link to the documentation

è Explain how the creation/sharing/rights work

è Explain also what a collection is (folders at an organization level in a shared vault) and provide the link to the documentation

Other features

è Explain the basics of send/pwd generation/report and provide the link to the documentation

Reset Master Password

è Explain how to do it and provide the link to the documentation

Change the settings

è Explain what are the important settings and provide the link to the documentation

Install Browser Extension

è Explain what are the possibilities and provide the link to the documentation

Install Mobile Application

è Explain what are the possibilities and provide the link to the documentation