Account Management Overview

Access WALLIX Enterprise Vault from WALLIX Web Vault, by Installing the WALLIX Web Browser Extension or from the iOS or Android Application, which can be installed easily with the help of a QR code.

WALLIX Enterprise Vault uses a 2-factor authentication (2FA) vault that can be used by members to store passwords and other private information. Two-factor authentication means that the user logs in at two different levels for additional security.

Click on Account Invite to create a Master Password that used for the Second level login to WALLIX Enterprise Vault. The First Level Authentication is via your Trustelem Account.

Use the two passwords to Login to Vault once the account is created.

The Web Browser extension can facilitate storing logins in the Vault in realtime, as accounts are accessed in the browser.

Logout from Vault once finished using WALLIX Enterprise Vault.

Lock Vault and Unlock Vault as needed to maximize data security. Unlock using PIN or Biometrics is also possible in certain cases. The differences between Logout and Lock are important to understand.

You can Switch Between Accounts using the Mobile App.

If you forget your WALLIX Trustelem password, follow the Trustelem Password Reset Procedure to change your password.

If you forget your WALLIX Vault password, follow the Get Master Password Hint Procedure. If you have Account Recovery Rights, you can Reset your Master Password.

Some Users are given the right to Manage Account Recovery of other Users.